Privacy Policy
Last updated: May 2026
1. Information We Collect
We collect personal information you provide during registration including your name, email address, date of birth, residential address, and payment details required for account verification and payment processing. We also collect gameplay data, session logs, and device information to improve our service and comply with our licensing obligations.
2. How We Use Your Information
We use your personal information to operate your account, process deposits and withdrawals, verify your identity (KYC), comply with our gaming licence obligations, prevent fraud, and send relevant promotional communications. We do not sell your personal data to third parties. Payment processing partners receive only the data necessary to complete transactions.
3. Data Security
We protect your personal information using 128-bit SSL encryption on all data transmission. Access to personal data within our systems is restricted to authorised personnel with legitimate business need. We conduct regular security audits and maintain our systems in accordance with current best practices for data protection.
4. Cookies
We use cookies to maintain your logged-in session, remember your preferences, and analyse platform usage. Essential cookies are required for the platform to function. Analytics cookies help us understand how players use the site so we can improve the experience. You can adjust cookie preferences in your browser settings.
5. Your Rights
You have the right to access the personal data we hold about you, request corrections, request deletion (subject to legal retention obligations), and object to certain data processing. To exercise these rights, contact our support team via live chat. We respond to all data requests within 30 days.
6. Contact
For privacy-related enquiries, contact our data protection team through the live chat support available on our platform. We are committed to resolving privacy concerns promptly and transparently.